Shipping & Handling:
JDM Engine Imports offers Free shipping to any business with a shipping Dock or Fork Lift and for $ 65 to a residential address with Free Lift Gate all over USA except (AK, PR, HI, US VI, Bahamas), for all International Shipments we will need complete shipping address & telephone number in order to get a quote, shipping and handling time could be any where between 2 - 10 business days depending on your location in USA, and 5 to 7 weeks by Ocean for International shipments, your order will not be shipped if we do not have a valid email address and telephone number. For all over sea shipments, we will require complete shipping info in order to get a shipping quote!
We accept all major credit cards & paypal, 3% fees for all credit card & paypal transaction, we are not including these fees in the price because we give the option to our customers to choose how they want to pay, you will not pay this fee if you send us a check, money order, wire transfer or bank deposit to either Chase or Wells Fargo banks!
Any stock (non performance) engines or transmission purchased from JDM Engine Imports includes a 30-day start up warranty starting from the day received and all performance engines or transmissions (i.e. all turbocharged, supercharged, V-TEC Engines & Mazda KL-ZE Engine) include a 14-day start up warranty also starting from the day received. All Brand New distributors come with start up warranty and has to be installed and reported with in 7 days from the day received, the warranty will be void if Burnt, Damaged or Not Professionally Installed!
30% Re-stocking on all returns for Refund, our warranty for Defective engines or transmissions is Replacement Warranty but if you Return it for Refund then there will be 15 - 30% re-stocking fees.
The engine or transmission has to be installed with in the start up warranty period and an email has to be sent to [email protected] to confirm the installation, the warranty will be void if we do not receive the email with in the warranty period and the warranty covers Only Internal Parts of The Engine Block and Head and Transmission and there are no warranty for parts and accessories and labor!
All Rotary (13B, 13B-T, 13B-TT, 13B-RE & 20B 3 Rotor), Diesel & Turbo Diesel Engines come with start up warranty on Engine Head & Block's Internals Only, the engine has to be installed with in 14 days from the day received and in the event an engine is defective, it has to be returned to us with that 14 days, JDM Engine Imports reserves the right to either replace or issue refund to customer.
JDM Engine Imports will be responsible to replace or fix the defective part, at our discretion (if under warranty). Since we offer FREE shipping, customers will be responsible for returning the engine or trans at there expense and we will send them a replacement at our cost or refund their money in Full. The warranty will void if the engine Head or Block is opened by the customers or parts being replaced. The warranty will also be void if engine is over heated or raced or being installed by a Non Certified mechanic. JDM Engine Imports will not be held responsible if the engine purchased does not fit into the designated vehicle. Before purchasing the engine, the customer must verify that the engine will fit into said vehicle. We are not responsible for the failure of emissions and smog tests.
Here at JDM Engine Imports we do our best to make sure that the shipments get to our customer the best way possible and they do not get damaged but since we do not do the handling part we ask our respective customers to inspect the shipment before you sign for it, if you see any damages from out side then please refuse the shipment and notify us and email us the reason why you refused it, but please do it if you see any damages to the engine or transmission or any part you purchase from us, and once we receive the Refused shipment here at JDM Engine Imports we will then send you a replacement. we use really Good strapping and black stretch wraps and you can see a picture of the engine strapped & wrapped and all our orders are shipped the same way.
General Engine Information
JDM Engine Imports provides its customers with used imported Japanese engines with Estimated Low Mileage, some External parts or sensors of the engines or transmission might be Damaged or broken due to the way they are handled from Japan, we get Full Container Loads and they get damaged while loading & unloading of the container. The non performance Engine Wire harnesses from Japan can not be used in USA since they are made for Right Hand Driving and you must use your current wiring harness with some minor mods. Cosmetic damages such as scratches on valve cover is normal on used engines and does not reflect upon performance of said engine. In addition, replaceable parts such as sensors, down pipes, and air intake boxes may be missing if they are broken or damaged; JDM Engine Imports is not responsible for these parts as the warranty only covers internal parts, we are basically selling you the Engine Head & Block to you and all accessories come for Free and do not have any type of warranty.
SMOG & Emissions
JDM Engine Imports will NOT be held responsible for the failure of emissions or smog tests. Please verify with your local authorities if the engine passes smog and emissions regulations in your state.
Defective Engine Or Transmission Return Procedure
In the unlikely event of an engine Block or Head or Transmission being defective, JDM Engine Imports will require a detailed written description of the described defective part (meaning that the engine or transmission should not be part out, it is the JDM Engine Imports responsibility to confirm the defect parts, warranty will be void if these instructions are not followed) from a Certified Mechanic ONLY. A copy of the Mechanics certification along with his/her contact information must be provided. JDM Engine Imports will contact the Certified Mechanic to ensure that the documents are legitimate. The Certified Mechanic may not be the individual who bought the engine from JDM Engine Imports You may fax the required paperwork to (305) 814-4536 Attention: Warranty Claims or email to [email protected]imports.com attention: Warranty Claims. All Return & Defective claims should be communicated only through email, not by telephone. No Replacement or Refund will be issued with out having the Defective Product Received in our Location in the same condition as shipped, there will be a 30% restocking fees if replacement not accepted by buyer. JDM Engine Imports reserves the right to change or modify this warranty at any time. If you have any other questions or concerns, please feel free to contact us at (305) 814-4536 or e-mail us at [email protected]